How to Become an Insurance Adjuster | 13 Simple Steps to Follow

Many people ask how to become an insurance adjuster? To become an insurance adjuster must be taken the following procedures:

  • Determine if insurance claims adjusting is the appropriate career option for you.
  • Determine the type of insurance adjuster you wish to become.
  • Obtain a license as an insurance adjuster.
  • Acquire the required abilities.
  • Obtain your first insurance adjuster position.

Adjusters are vital members of the insurance sector who frequently go unnoticed by the general public. Indeed, this job description is commonly referred to as the insurance industry’s “hidden treasure.”

They play a critical role in supervising all facets of the claims procedure. Due to the volume of claims that are filed daily, this job function is often in high demand.

The primary role is to investigate claims to determine the commitment of an insurance company in specific situations. They can substantiate claims and establish a reasonable and suitable claim settlement sum. As a result, they work in various insurance industries, including vehicles, health, life, and property. The majority of them deal with claims involving a person’s life, health, property, or automotive insurance. 

A medical claims adjuster, for example, may determine whether an individual’s insurance covers a specific procedure and subsequently approve or deny the claim. If a claim is rejected, it means that the individual will not be covered or compensated for a medical incident or claim.

Steps to Becoming an Insurance Adjuster?

How to Become an Insurance Adjuster

Confirm that coverage claims adjusting is a good option.

Insurance adjusting is one of the few “hidden” occupations left in the United States. It’s a stable business with good earning potential, but it’s not for everyone:

It takes both hard and soft talent: To become an appraiser, you have to be at least 18 years old, possess a valid driver’s license, and be a bona fide resident of the state in which you work.

However, the soft qualities distinguish great appraisers: self-discipline, a strong work ethic, and exceptional communication skills. In this way, it is a challenging but gratifying career. The money is undoubtedly competitive and helps people recover after a claim.

Insurance adjusters are in great demand regardless of the economy, as claims remain stable nevertheless of economic situations. In terms of insurance adjuster salary, self-employed adjusters can earn more than $100,000 per year, while adjusters working directly for insurance firms earn $45,000 to $80,000 or more.

Face challenge and potential of catastrophe

In catastrophic scenarios (e.g., during Hurricanes Harvey or Irma), the enormous number of claims resulted in a significant surge in demand for adjusters. A good adjuster can earn more in a few months than he would ordinarily earn in an entire year during these peaks. They must, however, be prepared to depart at a moment’s notice and work in a highly demanding work environment.

Opt for the insurance adjuster type

Most insurance adjusters choose one of two professional paths: a staff adjuster or an independent adjuster.

  • Staff adjusters labor year-round, generally full-time, for an insurance firm.
  • Independent insurance adjusters typically represent a vast number of insurance companies, and they can handle claims on behalf of any of those insurers, frequently multiple at the same time.

Catastrophe adjusters may be employed by the company or hired independently and will go to areas affected by the disaster as needed.

Both types of loss adjusters, in-house and independent, are capable of addressing regular “daily claims” as well as catastrophic claims caused by natural disasters and manufactured disasters.

Obtain your license

First, you must ascertain whether insurance adjusters are licensed in your state. (The vast majority of people indeed do!) However, the following conditions do not require licenses for adjusters: Colorado, Kansas, Nebraska, South Dakota, North Dakota, Missouri, Iowa, Illinois, Wisconsin, Tennessee, Ohio, Virginia, Maryland, Pennsylvania, and New Jersey

Whether your state issues licenses for surveyors: You must first obtain a license in your home state if you live in a state that requires licensing. If your state does not allow insurance adjusters to be licensed,

Even if you live in a state that does not require licensing, obtaining a license is critical to your success as an adjuster. Therefore, while you may not be obliged to obtain a permit in your home state, you will be required to work in some capacity.

Regardless of your location, most independent adjuster firms need you to be licensed before applying. We recommend obtaining a license from Florida’s Designated State of Origin (or DHS). 

Application guidelines and requirements differ by state, but you must submit your application and pay your fees in writing after passing the state exam (or its equivalent). 

Once you have obtained your adjuster’s license, you must apply for reciprocal rights in the states you plan to work. Employers often choose the Gulf Coast and eastern areas because of many claims.

For most conditions, all you need to do is submit an application and pay the required fees to obtain a reciprocal license; there is no need to take an exam for each state license!

Learn the essential skills

A license as an insurance adjuster is just the beginning of your new job. The next phase is software training. However, a skilled adjuster never stops expanding their portfolio and skill set.

Training with Xactimate

Proficiency with Xactimate, the industry-standard claims writing program, is necessary to succeed in this field of work. It is the industry’s standard program for adjusting companies, and honestly, you won’t be able to close claims properly until you master it. 

Certification by Farm State

Certifications as a carrier are often required to work on claims for a given insurance company. We recommend that you receive your Farm State Certification as soon as possible, as it is somewhat more challenging to obtain than most carrier certifications. Once hired, your employer will recommend additional training if necessary.

Adjusters’ success formula

From developing an insider’s view of the claims industry and helping them develop a systematic approach to starting their career as a claims adjuster, Veteran adjusters teach best practices for getting hired, the resources you’ll need to get the job done, and how to close your initial claims successfully. 

Get your first job

Whether you want to work as an in-house adjuster or prefer to remain independent and handle claims on a contract basis, consider your job search for a job in it, and you won’t be disappointed.

Contact A.I. companies

By contacting their human resources departments, you can find out about job availability and the hiring process at large loss adjusting firms.

Prepare a professional resume.

Create an industry-specific resume and demonstrate that you know what companies are looking for. 

With a well-planned and intelligent campaign, you can earn a spot on the employers’ payrolls you want. However, don’t limit yourself to the top two or three companies! Carriers increasingly distribute their contracts among medium-sized and even small companies to meet demand.

Carefully follow up on your resumes, job applications, and personal contacts.

Join local and national industry associations and insurance job boards and continue to network.

Remain compliant and always answer “Yes.”

Keep licenses current and valid. Be prepared for rapid deployment, especially during hurricane season. When organizations contact you to fill a position, they often have a deadline to be in place.

They will not wait an extra day or two to accommodate your schedule, so it is essential to be prepared at all times. Take advantage of any opportunity that comes your way.

What is the role of an insurance adjuster?

How to Become an Insurance Adjuster

The basic responsibility of an insurance claims adjuster is to analyze claims to evaluate an insurance firm’s obligation in specific situations. They can evaluate the validity of claims and decide on an adequate and sensible sum for the claim’s settlement.

Insurance adjusters work in various settings, including vehicle, medical, life, and property insurance. To do their job, an insurance adjuster may have to do the following:

  • Interrogate both the claimant and the defendant and any witnesses present at the time of the damages or accident.
  • Obtain the claim’s police, health, and other pertinent reports.
  • Gather all proof, including interviews, photos, and other documentation, that confirms or refutes a claim; assess whether or not an insurance policy covers a specific claim.
  • Compile all pertinent information into a presentation on the insurance industry.
  • Inform all individuals who the claim’s outcome will impact. Most insurance claims adjusters work on claims regarding human lives, health, housing, or vehicle insurance.

Forms of Insurance Adjusters

Within this industry, there are several different versions of insurance claim adjusters. Below are the most recognized classifications of insurance adjusters:

Autonomous Adjuster

Insurance companies hire these adjusters directly to conduct claims studies and make claims decisions. 

Staff Adjuster

The most common sort of insurance claims adjuster is the in-house adjuster. These insurance experts work for insurance firms and handle claims for their clients. Most in-house adjusters work full time, are salaried, and obtain perks from the insurance firm. 

Public Adjuster

Public adjusters are self-employed individuals who operate with policyholders or clients. They are often hired when an individual or corporation believes their coverage settlement is unfair or does not satisfy their claims.

For example, suppose you are in a vehicle crash, and your insurer declines to pay you a fair settlement. In that case, you can engage a public adjuster to analyze your claim and advocate for you.

Frequently Asked Questions

What is an Insurance Claims Adjuster?

An insurance adjuster reviews insurance claims to identify who is responsible in a specific situation. In other words, they check for signs of fraud and, if a claim is genuine, determine a reasonable and appropriate settlement amount.

What Insurance Adjuster Course Should I Take?

We strongly encourage you to obtain a Texas adjuster’s license. It allows for online pre-licensing, and as a significant, populous state along the Gulf Coast, it has a substantial claim volume of its own. In addition, it has reciprocal licensing agreements with 28 states, including the following:

  • Alaska
  • Arizona is number two.
  • Arkansas is number three.
  • Connecticut
  • Delaware.
  • Florida.
  • Georgia.
  • Idaho.
  • Indiana.
  • Kentucky
  • Louisiana
  • Maine.
  • Michigan.
  • Minnesota
  • Mississippi
  • Montana.
  • Nevada.
  • New Hampshire (State)
  • New Mexico 
  • North Carolina (N.C.)
  • Oklahoma
  • Oregon.
  • The state of Rhode Island.
  • 24-Charleston, South Carolina
  • Utah.
  • Vermont
  • Washington, D.C.

What Do Insurance Adjusters Do?

Every insurance adjuster has a common goal: to settle insurance claims. However, the exact daily routine and responsibilities differ depending on the type of insurance adjuster.

How do Insurance Adjusters Settle Claims?

Following the filing of an insurance claim, the insurance company will assign a staff adjuster or an independent adjuster to handle the claim. This requires a certain level of investigative work.

All insurance claims adjusters spend significant time investigating whether they are staff adjusters, independent adjusters, or public adjusters.

How to Become Insurance Claims Adjuster?

A high school degree or GED equal is required to work as an insurance adjuster. Depending on your company, you may also need an associate’s or bachelor’s degree, but they are not essential to obtain your insurance adjuster license.

Bottom line

Fortunately, becoming a claims adjuster does not require extensive training or experience. Only a high school diploma or GED is required. Although some companies prefer applicants with undergraduate or graduate degrees, they are not required for licensure.

Because you will spend most of your time driving, you must be a safe driver with reliable transportation if you decide to work as an independent adjuster. 

As an adjuster, you will spend most of your time examining the damage, calculating damage costs, and submitting documentation. As a result, you’ll need strong math skills, organizational skills, and a keen eye for detail. If this describes you, you’re ready to get started.

Working as a claim adjuster requires a variety of personal qualities and abilities. The following are some of these characteristics:

Skills in analysis Claims adjusters must assess whether or not their employer (the insurer) is responsible for a claim and, if so, how much. When making these decisions, several factors must usually be addressed, therefore analytical skills are a great benefit.

Adjusters dealing with insurance claims must deal with a wide range of people, including claimants, witnesses, police, and other adjusters. Knowing how to communicate with different groups and also what questions to ask is crucial.

Claimants can be unhappy or emotional, therefore adjusters must be compassionate while adhering to corporate standards.

Detail-oriented To determine how the insurance provider will manage the claim, adjusters must do in-person evaluations of various papers, photos, and scenarios. Even the tiniest details can make a big difference.



Adam Grabois is an expert in all aspects of Insurance and Property with 20 years of experience. He is a licensed broker of all lines including property, casualty, life, and health. As a licensed adjuster, he is well-versed in all aspects of insurance, and he owns All Needs Insurance agency in Florida.

He attended Tufts University where he earned his undergraduate degree, followed by a Master's degree from Columbia University.

Adam shares his breadth of experience by helping many businesses and individuals manage risk and protect themselves financially. He now shares this with the audience of the "Pro Insurance Info" website.

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